Shipping policy
Shipping Policy – Perpetual Mods AU
At Perpetual Mods, every timepiece is built with precision and care. Please read our shipping details carefully before placing your order.
Processing & Build Times
All watches are made to order unless otherwise stated.
- Parts Sourcing: Approximately 7 days to receive parts from our suppliers.
- Assembly: Each watch is hand-built and quality checked. This process typically takes 1-3 business days after parts arrive.
- Total Processing Time: Please allow 7–11 business days before your order is shipped. Unless Express Shipping is
You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
We ship using Australia Post with the following options:
| Service | Delivery Time* | Order Value | Cost |
|---|---|---|---|
| Standard | 9–11 business days | $0-$499 | $15.00 |
| Standard | 9–11 business days | $500+ | Free |
| Express | 7–9 business days | $0-$499 | $25.00 |
| Express | 7–9 business days | $500+ | Free |
*Delivery times are estimates and begin after your order has been processed. They may vary depending on location and Australia Post delays.
International Shipping
We ship worldwide via Standard International Service:
| Service | Delivery Time* | Cost |
|---|---|---|
| Standard International | 6–27 business days | $35.00 |
*Delivery times vary depending on destination, customs clearance, and courier delays. Buyers are responsible for any import duties, taxes, or customs fees.
Order Tracking
All orders include tracking details. Once shipped, you will receive a tracking link via email. Please note that tracking updates may take up to 48 hours to appear.
Customs & Duties (International Orders)
International customers are responsible for any customs duties, taxes, or fees charged by their local authorities. These charges are not included in our prices and must be paid upon receipt of your package.
Delivery Issues
Perpetual Mods is not responsible for delays caused by postal services, customs, or events beyond our control. If your package is lost or arrives damaged, please contact us within 7 days of delivery with photos so we can assist.
Contact Us
If you have any questions about shipping or delivery times, please contact us:
- Email: perpetualmods@gmail.com
- Instagram: @perpetualmodsau
- Facebook: Perpetual Mods AU